Terms and Conditions
Siesta Crafts Ltd. t/a Siesta
Registered Company No. 4852622
Head Office:Unit 17, Roper Close,Canterbury, Kent, CT2
(Please do not use this address for mail order enquiries - see
The Small Print.
1. All prices are in pounds sterling and include VAT at 20%.
The VAT number for Siesta is 445 147 650.
2. Most products shown are handmade and are liable to vary from
the photograph. Each item is different and variations should be
seen as an asset - we believe it is better to have a unique
item than mass conformity.
3. All goods are checked before despatch. In the unlikely event
of faulty or damaged goods being received please notify us
within 7 days to arrange return.
4. If you are unsatisfied with your goods for any reason you
may return them to us within 14 days for a refund or an
exchange. Just ensure the goods are in their original packaging
(where appropriate) and in the case of clothing, unworn.
5. When returning goods for any reason please ensure you obtain
a proof of posting as we cannot be held responsible for non
receipt of items.
6. Your Cancellation Rights. Under the 'Distance Selling
Regulations 2000' you have the right to cancel your order
within 7 days of receipt, providing you inform us of your
cancellation within those 7 days. If you choose to do so, you
are responsible for the postage incurred in returning your
At the moment we use Paypal© as our money handling agent for
goods purchased on the website. We always issue refunds via the
original method of payment. Please be aware that though we will
issue refund on the day that goods are returned to us, Paypal©
refunds transactions can on occasion take up to 30 days to be
Please Note these are the terms and conditions for retail Mail
Order. Wholesale customers can find a copy of
WHOLESALE terms and conditions on after
Logging in to the website or apon request by email to: email@example.com