Orders During the Christmas Break
We will not be despatching any online orders on Wednesday 24th December
Any orders placed from now until 4th January 2026, will be packaged and despatched upon our return to the warehouse on Monday 5th January.
PLEASE NOTE: If you choose shipment by DPD 24hr or 48hr courier, then your order will be sent on Monday 5th January.
Shop Opening Hours
Our lovely green shop in Canterbury will be open during the break so please come and say hello!
Tuesday 23rd : 10am - 5:30pm
Wednesday 24th : 10am - 4pm
Thursday 25th : CLOSED *Merry Christmas! *
Friday 26th : CLOSED
Saturday 27th : 9:30am - 5:30pm
Sunday 28th : 10:30am - 4:30pm
Monday 29th : 10am - 5:30pm
Tuesday 30th : 10am - 5:30pm
Wednesday 31st : 10am - 4pm
Thursday 1st : CLOSED * Happy new Year! *
Friday 2nd : 10am - 5:30pm (back to normal!)
If I place an order during the holidays, when will it be posted?
Whilst the warehouse will be shut during the holidays (from 1:30ish on Christmas Eve up until Sunday 4th January), we will reopen on Monday 5th January and resume our busy bee status and get to work on your orders!
How do I amend or cancel my order?
If you place your order during the holidays but need to make changes or cancel, then please send us an email with your order number in the subject line, and we'll get back to you to discuss the changes before shipping anything out.
How do I contact you?
Up until 1:30ish on Wednesday 24th December we will be contactable by phone 01227 786 066 or email mailorder@siestacrafts.co.uk.
After this and up until Sunday 4th January you can email us at mailorder@siestacrafts.co.uk and we will aim to get back to you within 48 hours ...but please bear with us if we're busy munching on mince pies and enjoying mulled wine! We will, of course, answer all emails upon our return to the warehouse on Monday 5th January.